Effective Date: 01/05/2022

Last Updated: 03/25/2025

At Raffiti Media, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website (Raffiti.com), interact with our content, or use our services.


Information We Collect

We may collect the following types of personal and technical information:

Personal Information

When you complete a form, sign up for resources, or contact us, we may collect:

  • Your name

  • Email address

  • Phone number

  • Company or business details

  • Any other contact details you voluntarily provide

Usage Data

We may automatically collect:

  • IP address

  • Browser type and version

  • Pages visited, time spent on pages

  • Device and operating system information

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze website usage

  • Improve overall site performance and functionality


How We Use Your Information

By submitting your information and checking the consent box on our website forms, you are agreeing to receive communications from Raffiti Media, including:

  • Emails with newsletters, educational content, and service updates

  • Promotional and marketing messages

  • Occasional phone calls or text messages (SMS) relating to the services you inquired about or opted into

We only send SMS marketing messages if you explicitly opt in. You can opt out of text messages at any time by replying “STOP.”

Other uses of your data may include:

  • Responding to your inquiries and providing requested services

  • Improving our products and offerings

  • Complying with legal obligations


Text Messaging and Consent

When you provide your phone number:

  • You are consenting to receive text messages related to Raffiti Media’s services, promotions, and support.

  • Message and data rates may apply depending on your carrier.

  • You may opt out at any time by replying “STOP” to any message.

  • You may request help by replying “HELP.”


Sharing Your Information

We do not sell or rent your personal information.
We may share it only with trusted third-party service providers (like email marketing platforms, CRMs, or web hosts) to help us deliver services. These providers are contractually obligated to protect your information.


Data Retention

We retain your data only as long as necessary to:

  • Provide services

  • Comply with legal requirements

  • Maintain internal records

You can request deletion at any time.


Security

We implement reasonable physical, digital, and organizational measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute protection.


Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Request access to or correction of your data

  • Request deletion of your data

  • Withdraw consent for marketing communications at any time

  • Opt-out of email or text communications via the unsubscribe link or “STOP” response


External Links

Our website may link to third-party websites. We are not responsible for the privacy practices or content on those sites.


Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 13. If such data is discovered, it will be promptly deleted.


Policy Updates

We may update this policy periodically. Material changes will be posted with a revised “Last Updated” date. Continued use of our services indicates acceptance of the updated policy.


Contact Us

For any questions about this policy or to exercise your data rights, contact us at:
📧 Email: support@raffiti.com